Late Policy:
If you are more then 10 minutes late, your booking will automatically be cancelled as this will leave a knock-on affect for the day and is unfair to other clients booked in. Please aim to arrive 5-10 minutes before your appointment time as we can usually get you seated earlier, and if not, enjoy a free complimentary drink & snack that we have to offer!
No-Show Policy:
If you have a booking and do not turn up without any prior notice, your profile will be set to prepayments, this means that you will have to pay in full to confirm your next booking. We respect your time and turn away any walk-ins to prioritise our bookings, we kindly ask to just let us know atleast 1 hour before to allow us to fill in that slot as we are a small business. Thanks!
